Time-Based One-Time Passwords for Phone Support
April 17, 2020 1:00PM
Security
2FA
Support
Authentication
Cloudflare Enterprise customers can now authenticate themselves for phone support using TOTP tokens, either by using an authenticator app or generating single-use tokens from the Cloudflare Dashboard....
Project Crossbow: Lessons from Refactoring a Large-Scale Internal Tool
April 07, 2020 12:00PM
Tools
Cloudflare Access
Support
Spectrum
Crossbow is a tool that is now allowing Cloudflare’s Technical Support Engineers to perform diagnostic activities from running commands (like traceroutes, cURL requests and DNS queries) to debugging product features and performance features using bespoke tools....
Going Proactive on Security: Driving Encryption Adoption Intelligently
July 24, 2018 6:32PM
HTTPS
Chrome
SSL
Support
Security
It's no secret that Cloudflare operates at a huge scale. Cloudflare provides security and performance to over 9 million websites all around the world, from small businesses and WordPress blogs to Fortune 500 companies. That means one in every 10 web requests goes through our network....
Anonymity and Abuse Reports
May 07, 2017 8:35PM
Freedom of Speech
Feedback
Community
Support
Abuse
Last Thursday, ProPublica published an article critiquing our handling of some abuse reports that we receive. Feedback from the article caused us to reevaluate how we handle abuse reports. As a result, we've decided to update our abuse reporting system....