It's no secret that Cloudflare operates at a huge scale. Cloudflare provides security and performance to over 9 million websites all around the world, from small businesses and WordPress blogs to Fortune 500 companies. That means one in every 10 web requests goes through our network.
Last Thursday, ProPublica published an article critiquing our handling of some abuse reports that we receive. Feedback from the article caused us to reevaluate how we handle abuse reports. As a result, we've decided to update our abuse reporting system.
Cloudflare’s community of users is vast. With more than 6 million domains registered, our users come in all shapes and sizes and are located all over the world.
As a Technical Support Engineer I get to work with many different members of the CloudFlare family and with customers from all around the world. Each day is very different to the next, and of course, some days stand out more than others.
This past week, we introduced five new CloudFlare Apps. Ranging from webmaster tools to analytics, with live chat, monitoring, and support as new options for good measure, it's a great collection. Each one is available from the CloudFlare dashboard.