Last Thursday, ProPublica published an article critiquing our handling of some abuse reports that we receive. Feedback from the article caused us to reevaluate how we handle abuse reports. As a result, we've decided to update our abuse reporting system to allow individuals reporting threats and child sexual abuse material
Cloudflare’s community of users is vast. With more than 6 million domains registered, our users come in all shapes and sizes and are located all over the world. They can also frequently be found hanging out all around the web, from social media platforms, to Q&A sites,
This blog post is the first in a series from the CloudFlare support team. Over the next few months, engineers from our support team will write posts about working with customers and with other members of the CloudFlare team. As a Technical Support Engineer I get to work with many
This past week, we introduced five new CloudFlare Apps. Ranging from webmaster tools to analytics, with live chat, monitoring, and support as new options for good measure, it's a great collection. Each one is available from the CloudFlare dashboard.
The newest CloudFlare App helps you talk with your customers. SnapEngage is live chat for your website, which helps you "turn visitors into customers and, ultimately, friends." Their words, and well said. SnapEngage is a friendly, effective service, useful both for site owners and for customers.