Abuse - The Cloudflare Blog

Announcing the CSAM Scanning Tool, Free for All Cloudflare Customers

December 18, 2019 6:02PM

Two weeks ago we wrote about Cloudflare's approach to dealing with child sexual abuse material (CSAM). We first began working with the National Center for Missing and Exploited Children (NCMEC), the US-based organization that acts as a clearinghouse for removing this abhorrent content...

Digital Evidence Across Borders and Engagement with Non-U.S. Authorities

February 28, 2019 1:00PM

Legal Politics Abuse Due Process Community

Since we first started reporting in 2013, our transparency report has focused on requests from U.S. law enforcement. Previous versions of the report noted that, as a U.S. company, we ask non-U.S. law enforcement agencies to obtain formal U.S. legal process before providing customer data....

Caroline Greer

Out of the Clouds and into the weeds: Cloudflare’s approach to abuse in new products

February 27, 2019 1:00PM

Freedom of Speech Legal Politics Abuse Due Process

In a blogpost yesterday, we addressed the principles we rely upon when faced with numerous and various requests to address the content of websites that use our services....

Justin Paine

The Curious Case of the Garden State Imposter

February 13, 2019 10:44PM

Legal Abuse

Dealing with abuse complaints isn’t easy, for any Internet company. The variety of subject matters at issue, the various legal and regulatory requirements, and the uncertain intentions of complaining parties combine to create a ridiculously complex situation....

Alissa Starzak

Why Some Phishing Emails Are Mysteriously Disappearing

December 12, 2017 2:00PM

Phishing Abuse DNS Reliability

Phishing is the absolute worst. Unfortunately, sometimes phishing campaigns use Cloudflare for the very convenient, free DNS....

Dani Grant

May 07, 2017 8:35PM

Anonymity and Abuse Reports

Last Thursday, ProPublica published an article critiquing our handling of some abuse reports that we receive. Feedback from the article caused us to reevaluate how we handle abuse reports. As a result, we've decided to update our abuse reporting system....

By

Matthew Prince

Freedom of Speech , Feedback , Community , Support , Abuse

April 24, 2015 1:17AM

Of Phishing Attacks and WordPress 0days

Proxying around 5% of the Internet’s requests gives us an interesting vantage point from which to observe malicious behavior. However, it also makes us a target....

By

Marc Rogers

WordPress , Attacks , DDoS , Abuse

August 20, 2012 9:39PM

Updating Policies

Back in late 2009, CloudFlare's service began to take shape and our website first went online. While in the early days I had contributed to CloudFlare's early code, we quickly hired engineers to join Lee's team who were far smarter than I....

By

Matthew Prince

Abuse , Legal , Freedom of Speech

July 13, 2012 10:47PM

Thoughts on Abuse

One of the behind the scenes topics we think about a lot at CloudFlare is how to handle abuse of our network. I realized that we hadn't exposed our thoughts on this clearly enough. In the next few days, we'll be making some minor updates to our Terms of Service....

By

Matthew Prince

Malware , Abuse

July 01, 2012 8:28PM

Protecting CloudFlare sites from phishing

As the internet has grown, phishing attacks have continued to be a problem. While better awareness and focus on security has helped reduce their number, the RSA and other services tracking phishing still show that somewhere between 20-30,000 phishing attacks generally occur every month....

By

Damon Billian

Phishing , Abuse