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Technical Writing

Open source all the way down: Upgrading our developer documentation

At Cloudflare, we treat developer content like an open source product. This collaborative approach enables global contributions to enhance quality and relevance for a wide range of users.

Introducing new Cloudflare for SaaS documentation

Cloudflare for SaaS offers a suite of Cloudflare products and add-ons to improve the security, performance, and reliability of SaaS providers. Now, the Cloudflare for SaaS documentation outlines how to optimize it in order to meet your goals

Working in public — our docs-as-code approach

Besides following a docs-as-code approach, at Cloudflare we handle our documentation changes in a public repository. The contributions we get from the entire Cloudflare community help us make our documentation better every day

Identifying content gaps in our documentation

As a technical writer, it’s pretty common to do the thing you’re documenting. After all, it’s really hard to write step-by-step instructions if you haven’t been through those steps. It’s also a great opportunity to provide feedback to our product teams