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Cloudflare Tips: Recommended Steps for New Users


4 min read

Mother Temple of Besakih in Bali, indonesia

Editor's Note: Since the post has the word "steps" in it, I thought I would include a picture of some steps from a visit to Mother Temple of Besakih in Bali, Indonesia. I had the good fortune of visiting Bali in 2011, and the most amazing thing about the temple is that it is built on the slopes of an active volcano.

CloudFlare's core value is that we speed up and protect any website. For new and current users, we wanted to pull together a handy guide that helps you get the most out of CloudFlare.

Recommended Steps

1. Best way to Resolve an Issue - 'Pause'
When you sign up for CloudFlare, the service should just work. However, if you notice a problem after activating CloudFlare, do not change nameservers away from CloudFlare. Instead, temporarily deactivate CloudFlare by choosing the 'pause' or 'deactivate' option on your CloudFlare My Websites Page:

Settings->Pause/Deactivate CloudFlare

Changing name servers away from CloudFlare makes it difficult to troubleshoot. If you 'pause' the service, the issue will likely be immediately resolved. Then, contact our technical support team so we can work with you to resolve the root cause.

Also see: Troubleshooting CloudFlare Problems

2. Preserving IP information --> Install modcloudflare (or equivalent)
Since CloudFlare acts as a reverse proxy for websites, CloudFlare's IPs are going to show in your server logs. There is an easy fix to restore original visitor IP for any web server.

If you have issues with things like GeoIP or .htaccess blocks not working properly on your site, installing mod_cloudflare will resolve the problem immediately.

You should also allowlist all of CloudFlare's IP addresses with your hosting provider and on your server.

Note: This is not required if you have activated CloudFlare through a CloudFlare Certified

3. Create PageRules
PageRules gives you more performance and configuration options, including:

We recommend that you use PageRules to exclude the admin section of your
website from CloudFlare's services. This will ensure you don't see any error messages or have issues updating plugins. The PageRule you will need to create has the following structure for WordPress:


4. Familiarize yourself with the CloudFlare settings
CloudFlare offers a number of optional security and performance options that can be turned on or off on your "Settings" page:

My Websites->Settings->CloudFlare settings

Some of the key features that we'd like to highlight:

IPv6 Gateway

Make your website IPv6 compatible without having to purchase expensive hardware. CloudFlare's IPv6 Gateway is available to all customers free of charge.

Web Content Optimization Features

Rocket Loader and Auto Minify are free beta features that will help speed up your website. What they do:

Rocket Loader:If you have ads, widgets or plugins on your website, Rocket Loader will speed up the delivery of your pages by automatically asynchronously loading your JavaScript resources.

Auto Minify: Removes unnecessary characters from HTML, CSS, and JavaScript to save on file size.

Note: These features are still in beta. We encourage you to try them but if you see an issue, then just turn them off. Please report the bugs to CloudFlare so our magical engineers can work on fixes.


SSL support can be added to any website on CloudFlare on a paid account.

Paid plans offer additional security and performance features than free accounts. You can see the differences in our comparison chart.

5. Check out the CloudFlare App Store
CloudFlare has partnered with a number of popular web applications to make adding these apps easy. You can get access to any of these services without touching your code or worrying about if they will interfere with another service on your site. The most popular services include:

  • Google Analytics : Install Google Analytics on all of your pages
  • VigLink: Make money from the content on your website or blog
  • CodeGuard: Back up your website content
  • Highlight: Add contextual search with one click to your site (developed by CloudFlare)

6. Search our Knowledge Base for FAQs
While we love answering questions from our customers as quickly as possible, many questions can be answered by doing a quick search through CloudFlare's help content.

7. Follow us on Facebook and Twitter
We use Facebook and Twitter as our primary communication channels for announcing new product releases, known system issues and to give users early access to beta features. If you want to know as much as you can about CloudFlare, or if you only have a really quick question to ask, Facebook and Twitter are the best places to go. We also recently launched a Google+ page.

If you ever have a question, please contact us. We read every email that we get and love to hear from our users.

We protect entire corporate networks, help customers build Internet-scale applications efficiently, accelerate any website or Internet application, ward off DDoS attacks, keep hackers at bay, and can help you on your journey to Zero Trust.

Visit from any device to get started with our free app that makes your Internet faster and safer.

To learn more about our mission to help build a better Internet, start here. If you're looking for a new career direction, check out our open positions.
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