Since we first started reporting in 2013, our transparency report has focused on requests from U.S. law enforcement. Previous versions of the report noted that, as a U.S. company, we ask non-U.S. law enforcement agencies to obtain formal U.S. legal process before providing customer data.
In a blogpost yesterday, we addressed the principles we rely upon when faced with numerous and various requests to address the content of websites that use our services.
Although we are focused on protecting and optimizing the operation of the Internet, Cloudflare is sometimes the target of complaints or criticism about the content of a very small percentage of the more than thirteen million websites that use our service.
We’re happy to report that on Wednesday, the U.S. Court of Appeals for the Federal Circuit issued an opinion affirming a lower court decision dismissing the case brought by Blackbird Tech. This is the last step in the process, we’ve won.
Dealing with abuse complaints isn’t easy, for any Internet company. The variety of subject matters at issue, the various legal and regulatory requirements, and the uncertain intentions of complaining parties combine to create a ridiculously complex situation.