Our participation in the Global CBPRs and Global PRP joins our roster of privacy validations: we were one of the first cybersecurity organizations to certify to the international privacy standard ISO 27701:2019 when it was published, and in 2022 we also certified to the cloud privacy certification, ISO 27018:2019. In 2023, we added our third privacy validation, undergoing a review by an independent monitoring body in the European Union (EU) and declared to be adherent to the first official GDPR code of conduct — the EU Cloud Code of Conduct.

Taking these privacy certifications together, Cloudflare demonstrates that we are meeting key official privacy validations in 39 jurisdictions around the world, from Australia and Austria to Sweden and the United States. An additional four jurisdictions (United Kingdom, Bermuda, Mauritius, and the Dubai International Finance Centre) are also in the process of joining and recognising the Global CBPR certifications. That's important for Cloudflare customers as it provides reassurance that the privacy practices we have built are recognised by governments around the world.

In the last three years, governments across the world have been busy preparing two brand-new international privacy standards. A major milestone was achieved on April 30, 2024 when the Global CBPR System was established. The CBPRs are a voluntary, enforceable, international, accountability-based system that facilitates privacy-respecting data flows among members’ economies. They provide a baseline level of privacy protection for consumers through a set of rules on how to handle people’s personal information. This facilitates the free flow of data by upholding consumer privacy across participating members, despite each jurisdiction having their own individual data protection laws.

The CBPR System was developed by the Global CBPR Forum, an intergovernmental forum between the governments of Australia, Canada, Japan, Republic of Korea, Mexico, Philippines, Singapore, Chinese Taipei, and the United States. The United Kingdom is also an associate member of the CBPR Forum, as are Bermuda, Mauritius, and the Dubai IFC, signifying their intent to join as full members in the future.

Over the last year, we have been busy preparing for the launch of the Global CBPR System. On May 1, 2024 — the very first day after the establishment of the system — Cloudflare applied to join. And we have now achieved the major milestone of successfully completing audits against the requirements, meaning we expect to be the first organization in the world to be newly certified to the Global CBPR system, as well as the related Global Privacy Recognition for Processors, when companies can officially be certified, which is expected later in 2025.

The Global CBPR System contains a detailed list of fifty requirements that organizations must meet in order to be certified under the scheme. The requirements derive from the nine Global CBPR Privacy Principles, which are consistent with the core principles of the Organisation for Economic Co-operation and Development (OECD) Guidelines on the Protection of Privacy and Trans-Border Flows of Personal Data. The fifty requirements cover how organizations should collect, manage, and safeguard personal information in their custody. Organizations must meet every one of the fifty requirements in order to be Global CBPR certified. The nine principles underlying the requirements are:

^{The nine Global CBPR Privacy Principles}

The Global CBPR certification covers the handling of personal information controlled by the organization, such as the personal details of customers, employees, and job applicants. For Cloudflare, this also includes network information — our observations about how our global cloud platform handles server, network, or traffic data generated by Cloudflare in the course of providing our services.

The related Global Privacy Recognition for Processors (PRP) certification covers the handling of personal information processed by the organization on behalf of a different organization, usually their customer. The eighteen requirements of the PRP relate to the two privacy principles most relevant when processing this information on behalf of another organization: Security Safeguards and Accountability. For Cloudflare, this covers the processing of data pursuant to the Data Processing Addendum we sign with all of our customers, chiefly, the Customer Content flowing across our network and the Customer Logs generated by those data flows. Organizations must meet every one of the eighteen requirements in order to be Global PRP certified.

As noted, the key requirements of the Global CBPRs and the Global PRP cover the well-known data protection principles of notice, choice, collection limitation (data minimization), the right of data subject access and correction, providing adequate security, preventing harm, integrity of personal information, accountability, and uses of personal information. There are dozens of requirements that cover these principles, so we’ll just touch on a few of them here.

Let’s first look at the principle of notice. One of the more obvious requirements from the CBPRs is question 1:

Do you provide clear and easily accessible statements about your practices and policies that govern the personal information described above (a privacy statement)?

Being transparent about the collection and use of personal information is a key principle of privacy and data protection, and transparency is one of Cloudflare’s core commitments. Documenting our practices and policies in regard to how we use personal information allows individuals to decide if they want to provide their information, and that’s why it’s best practice for the privacy notice to be available and visible at the time the information is being collected. Indeed, this concept of providing notice is clear from Article 13 of the EU’s GDPR. Cloudflare meets this CBPR requirement by providing a clear and accessible privacy notice visible from the footer of each page on our website. We also provide a link to the notice when we collect personal data such as through a form on a webpage.

In terms of how we use personal information, question 8 asks:

Do you limit the use of the personal information you collect (whether directly or through the use of third parties acting on your behalf) as identified in your privacy statement?

It has long been a commitment of Cloudflare’s that we only use the personal information we collect for the purposes of providing the services we offer. Our business is built on providing customers with the tools to protect their network applications and to make them faster, more secure, more reliable, and more private. In our Privacy Policy, we commit that we will “only share or otherwise disclose your personal information as necessary to provide our Services or as otherwise described in this Policy, except in cases where we first provide you with notice and the opportunity to consent.” And we maintain internal documentation (in keeping with the CBPR’s accountability principle) to document the data we are processing and the purposes for which we process it.

Another key set of requirements in both the Global CBPRs and the Global PRP have to do with security safeguards. CBPR requirement question 27 asks:

Describe the physical, technical and administrative safeguards you have implemented to protect personal information against risks such as loss or unauthorized access, destruction, use, modification or disclosure of information or other misuses?

The similar requirement in the Global PRP is question 2: 

Describe the physical, technical and administrative safeguards that implement your organization’s information security policy.

Cloudflare has implemented an information security program in accordance with the ISO/IEC 27000 family of standards. Details of Cloudflare’s security program are documented in Annex 2 (“Technical and Organizational Security Measures”) of Cloudflare's Customer Data Processing Addendum, including the physical, technical and administrative safeguards implemented to protect personal information.

Related to the Accountability principle, question 46 asks:

Do you have mechanisms in place with personal information processors, agents, contractors, or other service providers pertaining to personal information they process on your behalf, to ensure that your obligations to the individual will be met? 

When we have vendors who handle any of our, or our customers’, personal information, we require them to sign a Data Processing Addendum with us. This ensures the commitments we make to our customers in our customer agreements in turn flow through to our vendors, including the security requirements — holding them, and us, accountable.

We are excited about the launch of the Global CBPR certifications, expected later in 2025, and we are proud that on this Data Privacy Day, we can yet again demonstrate our commitment to universally held principles for protecting the privacy of personal data.

You can find more about the Global CBPR System, the Global PRP, download a full copy of the requirements, and keep up to date with related news at globalcbpr.org.

For the latest information about our certifications, please visit our Trust Hub. Customers can also find out how to download a copy of Cloudflare’s certifications and reports from the Cloudflare dashboard.

Cloudflare Area 1 is a cloud-native email security service that identifies and blocks attacks before they hit user inboxes, enabling more effective protection against spear phishing, Business Email Compromise (BEC), and other advanced threats. Cloudflare Area 1 is part of the Cloudflare Zero Trust platform and an essential component of a modern security and compliance strategy, helping organizations to reduce their attackers surface, detect and respond to threats faster, and improve compliance with industry regulations and security standards.

This announcement is another step in our commitment to remaining strong in our security posture.

Many customers want assurance that the sensitive information they send to us can be kept safe. One of the best ways to provide this assurance is a SOC 2 Type II report. We decided to obtain the report as it is the best way for us to demonstrate the controls we have in place to keep Cloudflare Area 1 and its infrastructure secure and available.  

Cloudflare Area 1’s SOC 2 Type II report covers a 3 month period from 1 January 2023 to 31 March 2023. Our auditors assessed the operating effectiveness of the 70 controls we’ve implemented to meet the Trust Services Criteria for Security, Confidentiality, and Availability.

We anticipate that the next ask from our customers will be for a SOC 2 Type II report that covers a longer reporting period, so we’ve decided to expand our scope for the Cloudflare Global Cloud Platform SOC 2 Type II report to be inclusive of Cloudflare Area 1 later on this year.

We are thrilled to reach this milestone and will continue to stay committed to be one of the most trusted platforms.

For a copy of Cloudflare Area 1’s SOC 2 Type II report, existing customers can obtain one through the Cloudflare Dashboard; new customers may also request a copy from your sales representative. For the latest information about our certifications and reports, please visit our Trust Hub.

Cloudflare has achieved a new EU Cloud Code of Conduct privacy validation, demonstrating GDPR compliance to strengthen trust in cloud services

Internet privacy laws around the globe differ, and in recent years there’s been much written about cross-border data transfers. Many regulations require adequate protections to be in place before personal information flows around the world, as with the European General Data Protection Regulation (GDPR). The law rightly sets a high bar for how organizations must carefully handle personal information, and in drafting the regulation lawmakers anticipated personal data crossing-borders: Chapter V of the regulation covers those transfers specifically.

Whilst transparency on where personal information is stored is important, it’s also critically important how personal information is handled, and how it is kept safe and secure. At Cloudflare, we believe in protecting the privacy of personal information across the world, and we give our customers the tools and the choice on how and where to process their data. Put simply, we require that data is handled and protected in the same, secure, and careful way, whether our customers choose to transfer data across the world, or for it to remain in one country.

And today we are proud to announce that we have successfully completed our assessment journey and received the EU Cloud Code of Conduct compliance mark as a demonstration of our compliance with the GDPR, protecting personal data in the cloud, all across the world.

The same GDPR lawmakers also anticipated that organizations would want to handle and protect personal information in a consistent, transparent, and safe way too. Article 40, called ‘Codes of Conduct’ starts:

“The Member States, the supervisory authorities, the Board and the Commission shall encourage the drawing up of codes of conduct intended to contribute to the proper application of this Regulation, taking account of the specific features of the various processing sectors and the specific needs of micro, small and medium-sized enterprises.”

Using codes of conduct to demonstrate compliance with privacy law has a longer history, too. Like the GDPR, the pioneering 1995 EU Data Protection Directive, officially Directive 95/46/EC, also included provision for draft community codes to be submitted to national authorities, and for those codes to be formally approved by an official body of the European Union.

It took a full five years after the GDPR was adopted in 2016 for the first code of conduct to be officially approved. Finally in May 2021, the European Data Protection Board, a group composed of representatives of all the national data protection authorities across the union, approved the “EU Data Protection Code of Conduct for Cloud Service Providers” – the EU Cloud Code of Conduct (or ‘EU Cloud CoC’ for short) as the first official GDPR code of conduct. The EU Cloud CoC was brought to the board by the Belgian supervisory authority on behalf of SCOPE Europe, the organization who collaborated to develop the code over a number of years, including with input from the European Commission, members of the cloud computing community, and European data protection authorities.

The code is a framework for buyers and providers of cloud services. Buyers can understand in a straightforward way how a provider of cloud services will handle personal information. Providers of cloud services undergo an independent assessment to demonstrate to the buyers of their cloud services that they will handle personal information in a safe and codified way. In the case of the EU Cloud CoC and only because the code has received formal approval, buyers of cloud services compliant with code will know that the cloud provider handled customer personal information in a way that is compliant with the GDPR.

The code defines clear requirements for providers of cloud services to implement Article 28 of the GDPR (“Processor”) and related articles. The framework covers data protection policies, as well as technical and organizational security measures. There are sections covering providers' terms and conditions, confidentiality and recordkeeping, the audit rights of the customer, how to handle potential data breaches, and how the provider approaches subprocessing – when a third-party is subcontracted to process personal data alongside the main data processor – and more.

The framework also covers how personal data may be legitimately transferred internationally, although whilst the EU Cloud CoC covers ensuring this is done in a legally-compliant way, the code itself is not a ‘safeguard’ or a tool for third country transfers. A future update to the code may expand into that with an additional module, but as of March 2023 that is still under development.

Example oneOne requirement in the code is to have documented procedures in place to assist customers with their ‘data protection impact assessments’. According to the GDPR, these are:

“...an assessment of the impact of the envisaged processing operationson the protection of personal data.” - Article 35.1, GDPR

So a cloud service provider should have a written process in place to support customers as they undertake their own assessments. In supporting the customer, the service provider is demonstrating their commitment to the rigorous data protection standards of the GDPR too. Cloudflare meets this requirement, and further supports transparency by publishing details of sub-processors used in the processing of personal data, and directing customers to audit reports available in the Cloudflare dashboard.

There's also another reference in the GDPR to codes of conduct in the context of data protection impact assessments too:

“Compliance with approved codes of conduct… shall be taken into due account in assessing the impact of the processing operations performed… in particular for the purposes of a data protection impact assessment.” - Article 35.8, GDPR

So when preparing an impact assessment, a cloud customer shall take into account that a service provider complies with an approved code of conduct. Another way that both customers and cloud providers benefit from using codes of conduct!

Example twoAnother example of a requirement of the code is that when cloud service providers provide encryption capabilities, they shall be implemented effectively. The requirement clarifies further that this should be undertaken by following strong and trusted encryption techniques, by taking into account the state-of-the-art, and by adequately preventing abusive access to customer personal data. Encryption is critical to protecting personal data in the cloud; without encryption, or with weakened or outdated encryption, privacy and security are not possible. So in using and reviewing encryption appropriately, cloud services providers help meet the requirements of the GDPR in protecting their customers’ personal data.

At Cloudflare, we are particularly proud of our track record: we make effective encryption available, for free, to all our customers. We help our customers understand encryption, and most importantly, we use strong and trusted encryption algorithms and techniques ourselves to protect customer personal data. We have a formal Research Team, including academic researchers and cryptographers who design and deploy state-of-the-art encryption protocols designed to provide effective protection against active and passive attacks, including with resources known to be available to public authorities; and we use trustworthy public-key certification authorities and infrastructure. Most recently this month, we announced that post-quantum crypto should be free, and so we are including it for free, forever.

More informationThe code contains requirements described in 87 statements, called controls. You can find more about the EU Cloud CoC, download a full copy of the code, and keep up to date with news at https://eucoc.cloud/en/home

Cloudflare joined the EU Cloud Code of Conduct’s General Assembly last May. Members of the General Assembly undertake an assessment journey which includes declaring named cloud services compliant with the EU Cloud Code, and after completing an independent assessment process by SCOPE Europe, the accredited monitoring body, receive the EU Cloud Code of Conduct compliance mark.

Cloudflare has completed the assessment process and been verified for 47 cloud services.

EU Cloud CoC Verification-ID: 2023LVL02SCOPE4316.

Services are verified compliant with the EU Cloud Code of Conduct,Verification-ID: 2023LVL02SCOPE4316.For further information please visit https://eucoc.cloud/en/public-register

The EU Cloud Code of Conduct is the newest privacy validation to add to our growing list of privacy certifications. Two years ago, Cloudflare was one of the first organisations in our industry to have received the new ISO privacy certification, ISO/IEC 27701:2019, and the first Internet performance & security company to be certified to it. Last year, Cloudflare certified to a second international privacy standard related to the processing of personal data, ISO/IEC 27018:2019. Most recently, in January this year Cloudflare completed our annual ISO audit with third-party auditor Schellman; and our new certificate, covering ISO 27001:2013, ISO 27018:2019, and ISO 27701:2019 is now available for customers to download from the Cloudflare dashboard.

And there’s more to come! As we blogged about in January for Data Privacy Day, we’re following the progress of the emerging Global Cross Border Privacy Rules (CBPR) certification with interest. This proposed single global certification could suffice for participating companies to safely transfer personal data between participating countries worldwide, and having already been supported by several governments from North America and Asia, looks very promising in this regard.

Find out how existing customers may download a copy of Cloudflare’s certifications and reports from the Cloudflare dashboard; new customers may also request these from your sales representative.

For the latest information about our certifications and reports, please visit our Trust Hub.

Today, we’re very happy to announce the general availability of a new region for Regional Services that allows you to limit your traffic to only ISO 27001 certified data centers inside the EU. This helps customers that have very strict requirements surrounding which data centers are allowed to decrypt and service traffic. Enabling this feature is a one-click operation right on the Cloudflare dashboard.

In 2020, we saw an increase in prospects asking about data localization. Specifically, increased regulatory pressure limited them from using vendors that operated at global scale. We launched Regional Services, a new way for customers to use the Cloudflare network. With Regional Services, we put customers back in control over which data centers are used to service traffic. Regional Services operates by limiting exactly which data centers are used to decrypt and service HTTPS traffic. For example, a customer may want to use only data centers inside the European Union to service traffic. Regional Services operates by leveraging our global network for DDoS protection but only decrypting traffic and applying Layer 7 products inside data centers that are located inside the European Union.

We later followed up with the Data Localization Suite and additional regions: India, Japan, and Australia.

With Regional Services, customers get the best of both worlds: we empower them to use our global network for volumetric DDoS protection whilst limiting where traffic is serviced. We do that by accepting the raw TCP connection at the closest data center but forwarding it on to a data center in-region for decryption. That means that only machines of the customer’s choosing actually see the raw HTTP request, which could contain sensitive data such as a customer’s bank account or medical information.

Traditionally we’ve seen requests for data localization largely center around countries or geographic areas. Many types of regulations require companies to make promises about working only with vendors that are capable of restricting where their traffic is serviced geographically. Organizations can have many reasons for being limited in their choices, but they generally fall into two buckets: compliance and contractual commitments.

More recently, we are seeing that more and more companies are asking about security requirements. An often asked question about security in IT is: how do you ensure that something is safe? For instance, for a data center you might be wondering how physical access is managed. Or how often security policies are reviewed and updated. This is where certifications come in. A common certification in IT is the ISO 27001 certification:

Per the ISO.org:

“ISO/IEC 27001 is the world’s best-known standard for information security management systems (ISMS) and their requirements. Additional best practice in data protection and cyber resilience are covered by more than a dozen standards in the ISO/IEC 27000 family. Together, they enable organizations of all sectors and sizes to manage the security of assets such as financial information, intellectual property, employee data and information entrusted by third parties.”

In short, ISO 27001 is a certification that a data center can achieve that ensures that they maintain a set of security standards to keep the data center secure. With the new Regional Services region, HTTPS traffic will only be decrypted in data centers that hold the ISO 27001 certification. Products such as WAF, Bot Management and Workers will only be applied in those relevant data centers.

The other update we’re excited to announce is a brand new User Interface for configuring the Data Localization Suite. The previous UI was limited in that customers had to preconfigure a region for an entire zone: you couldn’t mix and match regions. The new UI allows you to do just that: each individual hostname can be configured for a different region, directly on the DNS tab:

Configuring a region for a particular hostname is now just a single click away. Changes take effect within seconds, making this the easiest way to configure data localization yet. For customers using the Metadata Boundary, we’ve also launched a self-serve UI that allows you to configure where logs flow:

We’re excited about these new updates that give customers more flexibility in choosing which of Cloudflare’s data centers to use as well as making it easier than ever to configure them. The new region and existing regions are now a one-click configuration option right from the dashboard. As always, we love getting feedback, especially on what new regions you’d like to see us add in the future. In the meantime, if you’re interested in using the Data Localization Suite, please reach out to your account team.

Back in the early days of the Internet, you could physically see the hardware where your data was stored. You knew where your data was and what kind of locks and security protections you had in place. Fast-forward a few decades, and data is all “in the cloud”. Now, you have to trust that your cloud services provider is putting security precautions in place just as you would have if your data was still sitting on your hardware. The good news is, you don’t have to merely trust your provider anymore. There are a number of ways a cloud services provider can prove it has robust privacy and security protections in place.

Today, we are excited to announce that Cloudflare has taken three major steps forward in proving the security and privacy protections we provide to customers of our cloud services: we achieved a key cloud services certification, ISO/IEC 27018:2019; we completed our independent audit and received our Cloud Computing Compliance Criteria Catalog (“C5”) attestation; and we have joined the EU Cloud Code of Conduct General Assembly to help increase the impact of the trusted cloud ecosystem and encourage more organizations to adopt GDPR-compliant cloud services.

Cloudflare has been committed to data privacy and security since our founding, and it is important to us that we can demonstrate these commitments. Certification provides assurance to our customers that a third party has independently verified that Cloudflare meets the requirements set out in the standard.

2022 has been a big year for people who like the number ‘two’. February marked the second when the 22nd Feb 2022 20:22:02 passed: the second second of the twenty-second minute of the twentieth hour of the twenty-second day of the second month, of the year twenty-twenty-two! As well as the date being a palindrome — something that reads the same forwards and backwards — on an vintage ‘80s LCD clock, the date and time could be written as an ambigram too — something that can be read upside down as well as the right way up:

When we hit 2022 02 22, our team was busy completing our second annual audit to certify to ISO/IEC 27701:2019, having been one of the first organizations in our industry to have achieved this new ISO privacy certification in 2021, and the first Internet performance & security company to be certified to it. And now Cloudflare has now been certified to a second international privacy standard related to the processing of personal data — ISO/IEC 27018:2019.¹

ISO 27018 is a privacy extension to the widespread industry standards ISO/IEC 27001 and ISO/IEC 27002, which describe how to establish and run an Information Security Management System. ISO 27018 extends the standards into a code of practice for how any personal information should be protected when processed in a public cloud, such as Cloudflare’s.

What does ISO 27018 mean for Cloudflare customers?

Put simply, with Cloudflare’s certifications to both ISO 27701 and ISO 27018, customers can be assured that Cloudflare both has a privacy program that meets GDPR-aligned industry standards and also that Cloudflare protects the personal data processed in our network as part of that privacy program.

These certifications, in addition to the Data Processing Addendum (“DPA”) we make available to our customers, offer our customers multiple layers of assurance that any personal data that Cloudflare processes on their behalf will be handled in a way that meets the GDPR’s requirements.

The ISO 27018 standard contains enhancements to existing ISO 27002 controls and an additional set of 25 controls identified for organizations that are personal data processors. Controls are essentially a set of best practices that processors must meet in terms of data handling practices and transparency about those practices, protecting and encrypting the personal data processed, and handling data subject rights, among others. As an example, one of the ISO 27018 requirements is:

Where the organization is contracted to process personal data, that personal data may not be used for the purpose of marketing and advertising without establishing that prior consent was obtained from the appropriate data subject. Such consent shall not be a condition for receiving the service.

When Cloudflare acts as a data processor for our customers’ data, that data (and any personal data it may contain) belongs to our customers, not to us. Cloudflare does not track our customers’ end users for marketing or advertising purposes, and we never will. We even went beyond what the ISO control required and added this commitment to our customer DPA:

“... Cloudflare shall not use the Personal Data for the purposes of marketing or advertising…”- 3.1(b), Cloudflare Data Processing Addendum

Cloudflare achieves ISO 27018:2019 Certification

For ISO 27018, Cloudflare was assessed by a third-party auditor, Schellman, between December 2021 and February 2022. Certifying to an ISO privacy standard is a multi-step process that includes an internal and an external audit, before finally being certified against the standard by the independent auditor. Cloudflare’s new single joint certificate, covering ISO 27001:2013, ISO 27018:2019, and ISO 27701:2019 is now available to download from the Cloudflare Dashboard.

ISO 27018 isn’t all we’re announcing: as we blogged in February, Cloudflare has also been undergoing a separate independent audit for the Cloud Computing Compliance Criteria Catalog certification — also known as C5 — which was introduced by the German government’s Federal Office for Information Security (“BSI”) in 2016 and updated in 2020. C5 evaluates an organization’s security program against a standard of robust cloud security controls. Both German government agencies and private companies place a high level of importance on aligning their cloud computing requirements with these standards. Learn more about C5 here.

Today, we’re excited to announce that we have completed our independent audit and received our C5 attestation from our third-party auditors. The C5 attestation report is now available  to download from the Cloudflare Dashboard.

When the European Union’s benchmark-setting General Data Protection Regulation (“GDPR”) was adopted four years ago this week, Article 40 encouraged:

“...the drawing up of codes of conduct intended to contribute to the proper application of this Regulation, taking account of the specific features of the various processing sectors and the specific needs of micro, small and medium-sized enterprises.”

The first code officially approved as GDPR-compliant by the EU one year ago this past weekend is ‘The EU Cloud Code of Conduct’. This code is designed to help cloud service providers demonstrate the protections they provide for the personal data they process on behalf of their customers. It covers all cloud service layers, and its compliance is overseen by accredited monitoring body SCOPE Europe. Initially, cloud service providers join as members of the code’s General Assembly, and then the second step is to undergo an audit to validate their adherence to the code.

Today, we are pleased to announce today that Cloudflare has joined the General Assembly of the EU Cloud Code of Conduct. We look forward to the second stage in this process, undertaking our audit and publicly affirming our compliance to the GDPR as a processor of personal data.

Customers may now download a copy of Cloudflare’s certifications and reports from the Cloudflare Dashboard; new customers may request these from your sales representative. For the latest information about our certifications and reports, please visit our Trust Hub.

...

¹The International Organization for Standardization (“ISO”) is an international, nongovernmental organization made up of national standards bodies that develops and publishes a wide range of proprietary, industrial, and commercial standards.

Cloudflare’s products and services are protecting more customers than ever with significant expansion over the past year. Earlier this week, we launched Cloudflare Security Center so customers can map their attack surface, review potential security risks and threats to their organization, and have generally fast tracked many offerings to meet the needs of customers.

This rapid expansion has meant ensuring our security, privacy, and risk posture grew accordingly. Customer confidence in our ability to handle their sensitive information in an ever-changing regulatory landscape has to be as solid as our offerings, so we have expanded the scope of our previously-existing compliance validations; not only that, we’ve also managed to obtain a couple of new ones.

We’ve had a busy year and focused on our commitment to privacy as well as complying to one of the most rigorous security standards in the industry. We are excited about the following achievements in 2021:

FedRAMP In Process - Cloudflare hit a major milestone by being listed on the FedRAMP Marketplace as ‘In Process’ for receiving an agency authorization at a moderate baseline. Once an Authorization to Operate (ATO) is granted, it will allow agencies and other cloud service providers to leverage our product and services in a public sector capacity.

ISO 27701:2019 (International Organization for Standardization) - Cloudflare is one of the first companies in the industry to achieve ISO 27701 certification as both a data processor and controller. The certification provides assurance to our customers that we have a formal privacy program that is aligned to GDPR.

Self-Serve Compliance Documentation - Pro, Business, and Enterprise customers now have the ability to obtain a copy of Cloudflare’s certifications, reports, and overview through the Cloudflare Dashboard.

Cloudflare understands the importance of maintaining compliance to industry standards, certifications, and reports. Our customers rely on the certifications we have to ensure secure and private handling of their data. Each year, the security team expands the scope of these validations to ensure that all of our applicable products and services are included.  Cloudflare has met the requirements of the following standards:

SOC-2 Type II / SOC 3 (Service Organizations Controls) - Cloudflare maintains SOC reports that include the security, confidentiality, and availability trust principles. The SOC-2 report provides assurance that our products and underlying infrastructure are secure and highly available while protecting the confidentiality of our customer’s data. We engage with our third-party assessors on an annual basis, and the report provided to our customers covers a period of one full year.

ISO 27001:2013 (International Organization for Standardization) - Cloudflare has been ISO 27001 certified since 2019. Customers can be assured that Cloudflare has a formal information security management program that adheres to a globally recognized standard.

PCI Data Security Standard (DSS) - Cloudflare engages with a QSA (Qualified Security Assessor) on an annual basis to evaluate us as a Level 1 Merchant and a Service Provider. This way, we can assure our customers that we meet the requirements to transmit their payment data securely. As a service provider, our customers can trust Cloudflare’s products to meet requirements of the DSS and transmit cardholder data securely through our services.

HIPAA/HITECH Act (Health Insurance Portability and Accountability Act/Health Information Technology for Economic and Clinical Health - Covered healthcare entities that are leveraging our enterprise version of our security products to protect their application layer can be assured that Cloudflare can sign Business Associates Agreements (BAA).

1.1.1.1 Public DNS Resolver Privacy Examination - Cloudflare conducted a first-of-its-kind privacy examination by a leading accounting firm to determine whether the 1.1.1.1 resolver was effectively configured to meet Cloudflare’s privacy commitments. A public summary of the assessment can be found here.

As a global company, Cloudflare partners with industry experts and regional leaders around the world to determine the best ways to build customer trust. Our infoshare events with existing customers and participation in standards organizations guide our methods to continuously improve the security and privacy posture of our products and services. Part of that improvement is obtaining additional third party validations. At this time, we are evaluating ISO 27018 to give customers additional assurance that we meet industry standards for handling personal data in our cloud platform. We will continue to move forward in our FedRAMP journey. And of course, we are continuously evaluating a range of other region-specific certifications. For the latest information about our certifications and reports, please visit our trust hub.

If you are an existing customer and want to give us feedback about a validation, please contact your Account Executive and let them know! We will continue to pursue validations that support our customers’ needs and make the internet safer and more secure.

Cloudflare recognizes privacy in personal data as a fundamental human right and has taken a number of steps, including certifying to international standards, to demonstrate our commitment to privacy.

Privacy has long been recognized as a fundamental human right. The United Nations included a right to privacy in its 1948 Universal Declaration of Human Rights (Article 12) and in the 1976 International Covenant on Civil and Political Rights (Article 17). A number of other jurisdiction-specific laws and treaties also recognize privacy as a fundamental right.

Cloudflare shares the belief that privacy is a fundamental right. We believe that our mission to help build a better Internet means building a privacy-respecting Internet, so people don’t feel they have to sacrifice their personal information — where they live, their ages and interests, their shopping habits, or their religious or political beliefs — in order to navigate the online world.

But talk is cheap. Anyone can say they value privacy. We show it. We demonstrate our commitment to privacy not only in the products and services we build and the way we run our privacy program, but also in the examinations we perform of our processes and products  to ensure they work the way we say they do.

Cloudflare has a multi-faceted privacy program that incorporates critical privacy principles such as being transparent about our privacy practices, practicing privacy by design when we build our products and services, using the minimum amount of personal data necessary for our services to work, and only processing personal data for the purposes specified. We were able to demonstrate our holistic approach to privacy when, earlier this year, Cloudflare became one of the first organizations in our industry to certify to a new international privacy standard for protecting and managing the processing of personal data — ISO/IEC 27701:2019.

This standard took the concepts in global data protection laws like the EU’s watershed General Data Protection Regulation (“GDPR”) and adapted them into an international standard for how to manage privacy. This certification provides assurance to our customers that a third party has independently verified that Cloudflare’s privacy program meets GDPR-aligned industry standards. Having this certification helps our customers have confidence in the way we handle and protect our customer information, as both processor and controller of personal information.

The standard contains 31 controls identified for organizations that are personal data controllers, and 18 additional controls identified for organizations that are personal data processors.^[1] The controls are essentially a set of best practices that data controllers and processors must meet in terms of data handling practices and transparency about those practices, documenting a legal basis for processing and for transfer of data to third countries (outside the EU), and handling data subject rights, among others.

For example, the standard requires that an organization maintain policies and document specific procedures related to the international transfer of personal data.

Cloudflare has implemented this requirement by maintaining an internal policy restricting the transfer of personal data between jurisdictions unless that transfer meets defined criteria. Customers, whether free or paid, enter into a standard Data Processing Addendum with Cloudflare which is available on the Cloudflare Customer Dashboard and which sets out the restrictions we must adhere to when processing personal data on behalf of customers, including when transferring personal data between jurisdictions. Additionally, Cloudflare publishes a list of sub-processors that we may use when processing personal data, and in which countries or jurisdictions that processing may take place.

The standard also requires that organizations should maintain documented personal data minimization objectives, including what mechanisms are used to meet those objectives.

Cloudflare maintains internal policies on how we manage data throughout its full lifecycle, including data minimization objectives. In fact, our commitment to privacy starts with the objective of minimizing personal data. That’s why, if we don’t have to collect certain personal data in order to deliver our service to customers, we’d prefer not to collect it at all in the first place. Where we do have to, we collect the minimum amount necessary to achieve the identified purpose and process it for the minimum amount necessary, transparently documenting the processing in our public privacy policy.

We’re also proud to have developed a Privacy by Design policy, which rigorously sets out the high-standards and evaluations that must be undertaken if products and services are to collect and process personal data. We use these mechanisms to ensure our collection and use of personal data is limited and transparently documented.

Demonstrating our adherence to laws and policies designed to protect the privacy of personal information is only one way to show how we value the people’s right to privacy. Another critical element of our privacy approach is the high level of security we apply to the data on our systems in order to keep that data private. We’ve demonstrated our commitment to data security through a number of certifications:

• ISO 27001:2013: This is an industry-wide accepted information security certification that focuses on the implementation of an Information Security Management System (ISMS) and security risk management processes. Cloudflare has been ISO 27001 certified since 2019.

• SOC 2 Type II:  Cloudflare has undertaken the AICPA SOC 2 Type II certification to attest that Security, Confidentiality, and Availability controls are in place in accordance with the AICPA Trust Service Criteria. Cloudflare's SOC 2 Type II report covers security, confidentiality, and availability controls to protect customer data.

• PCI DSS 3.2.1: Cloudflare maintains PCI DSS Level 1 compliance and has been PCI compliant since 2014. Cloudflare's Web Application Firewall (WAF), Cloudflare Access, Content Delivery Network (CDN), Time Service, Workers, and Workers KV are PCI compliant solutions. Cloudflare is audited annually by a third-party Qualified Security Assessor (QSA).

• BSI Qualification: Cloudflare has been recognized by the German government's Federal Office for Information Security as a qualified provider of DDoS mitigation services.

More information about these certifications is available on our Certifications and compliance resources page.

In addition, we are continuing to look for other opportunities to demonstrate our compliance with data privacy best practices. For example, we are following the European Union’s approval of the first official GDPR codes of conduct in May 2021, and we are considering other privacy standards, such as the ISO 27018 cloud privacy certification.

We think one of the most impactful ways we can respect people’s privacy is by not collecting or processing unnecessary personal data in the first place. We not only build our own network with this principle in mind, but we also believe in empowering individuals and entities of all sizes with technological tools to easily build privacy-respecting applications and minimize the amount of personal information transiting the Internet.

One such tool is our 1.1.1.1 public DNS resolver — the Internet's fastest, privacy-first public DNS resolver. When we launched our 1.1.1.1 resolver, we committed that we would not retain any personal data about requests made using our 1.1.1.1 resolver. And because we baked anonymization best practices into the 1.1.1.1 resolver when we built it, we were able to demonstrate that we didn’t have any personal data to sell when we asked independent accountants to conduct a privacy examination of the 1.1.1.1 resolver. While we haven’t made changes to how the product works since then, if we ever do so in the future, we’ll go back and commission another examination to demonstrate that when someone uses our public resolver, we can’t tell who is visiting any given website.

In addition to our 1.1.1.1 resolver, we’ve built a number of other privacy-enhancing technologies, such as:

• Cloudflare’s Web Analytics, which does not use any client-side state, such as cookies or localStorage, to collect usage metrics, and never ‘fingerprints’ individual users.

• Supporting Oblivious DoH (ODoH), a proposed DNS standard — co-authored by engineers from Cloudflare, Apple, and Fastly — that separates IP addresses from DNS queries, so that no single entity can see both at the same time. In other words, ODoH means, for example, that no single entity can see that IP address 198.51.100.28 sent an access request to the website example.com.

• Universal SSL (now called Transport Layer Security), which we made available to all of our customers, paying and free. Supporting SSL means that we support encrypting the content of web pages, which had previously been sent as plain text over the Internet. It’s like sending your private, personal information in a locked box instead of on a postcard.

Cloudflare’s subscription-based business model has always been about offering an incredible suite of products that help make the Internet faster, more efficient, more secure, and more private for our users. Our business model has never been about selling users’ data or tracking individuals as they go about their digital lives. We don’t think people should have to trade their private information just to get access to Internet applications. We work every day to earn and maintain our users’ trust by respecting their right to privacy in their personal data as it transits our network, and by being transparent about how we handle and secure that data. You can find out more about the policies, privacy-enhancing technologies, and certifications that help us earn that trust by visiting the Cloudflare Trust Hub at www.cloudflare.com/trust-hub.

^[1] The GDPR defines a “data controller” as the “natural or legal person (...) or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data”; and a “data processor” as “a natural or legal person (...) which processes personal data on behalf of the controller.”

Cloudflare is one of the first organizations in our industry to have achieved ISO/IEC 27701:2019 certification, and the first web performance & security company to be certified to the new ISO privacy standard as both a data processor and controller.

Providing transparency into our privacy practices has always been a priority for us. We think it is important that we do more than talk about our commitment to privacy — we are continually looking for ways to demonstrate that commitment. For example, after we launched the Internet's fastest, privacy-first public DNS resolver, 1.1.1.1, we didn’t just publish our commitments to our public resolver users, we engaged an independent firm to make sure we were meeting our commitments, and we blogged about it, publishing their report.

Following in that tradition, today we’re excited to announce that Cloudflare has been certified to a new international privacy standard for protecting and managing the processing of personal data — ISO/IEC 27701:2019. The standard is designed such that the requirements organizations must meet to become certified are very closely aligned to the requirements in the EU’s General Data Protection Regulation (“GDPR”). So this certification provides assurance to our customers that a third party has independently verified that Cloudflare’s privacy program meets GDPR-aligned industry standards.

The International Organization for Standardization (“ISO”) is an international, nongovernmental organization made up of national standards bodies that develops and publishes a wide range of proprietary, industrial, and commercial standards. In August 2019, ISO published ISO/IEC 27701:2019 (“ISO 27701”), a new international privacy standard about protecting and managing the processing of personal data.

This new standard is a privacy extension to the existing and widespread industry standards ISO/IEC 27001 and ISO/IEC 27002, which were first published by ISO in 2005. They describe how to establish and run an Information Security Management System (“ISMS”), and ISO now reports that over 36,000 organizations in 131 countries are currently independently certified as meeting ISO/IEC 27001. Audited ISO certifications are awarded to organizations that have been assessed by an independent, external auditor to meet a specific, published standard. Auditors are also accredited themselves — with the ISO 27000 series of certifications, to published international ISO standards, too.

The ISO 27701 extension to the ISO/IEC 27001 and ISO/IEC 27002 standards is less than two years old and adapts the ISMS management system concept into the creation of a Privacy Information Management System (“PIMS”). There are requirements to make sure this privacy management system is robust and is also continually improving to meet its defined objectives.

We are excited about this new certification because ISO 27701 maps to the requirements of the GDPR, the EU’s benchmark-setting, comprehensive data protection regulation. Article 42 of the GDPR encourages:

...the establishment of data protection certification mechanisms and of data protection seals and marks, for the purpose of demonstrating compliance with this Regulation of processing operations by controllers and processors.

While Article 42 calls for the development of GDPR certifications, no such official certifications exist yet because none have been approved by either of the official bodies — the European Data Protection Board in the EU, or the UK’s Information Commissioner’s Office in respect of the UK GDPR. However, when the ISO 27701 standard was published, it contained an Annex D detailing how the standard maps to the GDPR:

This annex gives an indicative mapping between provisions of this document and Articles 5 to 49 except 43 of the General Data Protection Regulation of the European Union. It shows how compliance to requirements and controls of this document can be relevant to fulfil obligations of GDPR.

ISO standards often map to — and frequently reference — other international ISO standards, but it’s unusual for them to map to non-ISO standards, especially to one particular region’s regulations. So until the GDPR regulatory bodies adopt an official certification mechanism, ISO 27701 provides an excellent way to demonstrate externally-audited compliance with the regulation.

Put simply, the ISO 27701 certification provides assurance to our customers that we have a privacy program that has been assessed by a third party to meet an international industry standard aligned to the GDPR, and that requires us to keep our privacy program under continuous compliance. This certification, in addition to the Data Processing Addendum (“DPA”) we make available to our customers in the dashboard, offers our customers multiple layers of assurance that any personal data that Cloudflare processes will be handled in a way that meets the GDPR’s requirements.

Let us do a deeper dive into some of the requirements under ISO 27701The standard contains 31 controls identified for organizations that are personal data controllers, and 18 additional controls identified for organizations that are personal data processors. As Cloudflare’s scope is certifying as both a personal data controller and as a personal data processor of customer information, we had to meet all 49 of these controls.

The controls are essentially a set of best practices that data controllers and processors must meet in terms of data handling practices and transparency about those practices, documenting a legal basis for processing and for transfer of data to third countries (outside the EU), and handling data subject rights, among others.

Example Requirement 1:Organizations should maintain policy and document specific procedures related to the international transfer of personal data.

Cloudflare has implemented this requirement by maintaining an internal policy restricting the transfer of personal data between jurisdictions unless that transfer meets defined criteria. Customers, whether free or paid, enter into a standard Data Processing Addendum with Cloudflare which is available on the Cloudflare Customer Dashboard and which sets out the restrictions we must adhere to when processing personal data on behalf of customers, including when transferring personal data between jurisdictions. Additionally, Cloudflare publishes a list of sub-processors that we may use when processing personal data, and in which countries or jurisdictions that processing may take place.

Example Requirement 2:Organizations should maintain documented personal data minimization objectives, including what mechanisms are used to meet those objectives.

Cloudflare maintains internal policies on how we manage data throughout its full lifecycle, including data minimization objectives. In fact, our commitment to privacy starts with the objective of minimizing personal data. That’s why, if we don’t have to collect certain personal data in order to deliver our service to customers, we’d prefer not to collect it at all in the first place. Where we do have to, we collect the minimum amount necessary to achieve the identified purpose and process it for the minimum amount necessary, transparently documenting the processing in our public privacy policy.

We’re also proud to have developed a Privacy by Design policy, which rigorously sets out the high-standards and evaluations that must be undertaken if products and services are to collect and process personal data. We use these mechanisms to ensure our collection and use of personal data is limited and transparently documented.

Cloudflare’s PIMS was assessed by a third-party auditor, A-LIGN in March 2021. Certifying to the ISO 27701 privacy standard is a multi-step process that includes:

• understanding and planning for the standard;

• identifying and adapting the controls the organisation will implement;

• internally auditing against the requirements;  and

• externally auditing against the standard (itself a two-stage process)

before finally being certified against the standard by the independent auditor. Once certified, the privacy management system is continually evaluated and improved, with internal and external audits on an ongoing annual basis.

Cloudflare has been certified as both a data processor and as a data controller of customer information.[¹] This means that Cloudflare is one of the first organisations in our industry to have achieved this standard, and the first web performance & security company to be certified to ISO 27701 as both a data controller and processor. Alongside Cloudflare’s existing ISO 27001:2013 certificate, Cloudflare’s new ISO 27701:2019 certificate is now available for customers to request from their sales representative.

For more information about our certifications and reports, please visit our privacy and compliance pages — www.cloudflare.com/compliance. You can also reach us at compliance@cloudflare.com for any questions.

[1]The GDPR defines a “data controller” as the “natural or legal person . . . or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data”; and a “data processor” as “a natural or legal person . . . which processes personal data on behalf of the controller.”

At Cloudflare, we prioritize initiatives that improve the security and privacy of our products and services. The security organization believes trust and transparency are foundational principles that are ingrained in what we build, the policies we set, and the data we protect. Many of our enterprise customers have stringent regulatory compliance obligations and require their cloud service providers like ourselves to provide assurance that we meet and exceed industry security standards. In the last couple of years, we’ve decided to invest in ways to make the evaluation of our security posture easier. We did so not only by obtaining recognized security certifications and reports in an aggressive timeline, but we also built a team that partners with our customers to provide transparency into our security and privacy practices.

We understand the importance of providing transparency into our security processes, controls, and how our customers can continuously rely on them to operate effectively. Cloudflare complies with and supports the following standards:

SOC-2 Type II / SOC 3 (Service Organizations Controls) - Cloudflare maintains SOC reports that include the security, confidentiality, and availability trust principles. The SOC-2 report provides assurance that our products and underlying infrastructure are secure and highly available while protecting the confidentiality of our customer’s data.  We engage with our third-party assessors on an annual basis, and the report provided to our customers covers a period of one full year.

ISO 27001:2013 (International Standards Organization) - Cloudflare’s ISO certification covers our entire platform including our edge network and core data centers. Customers can be assured that Cloudflare has a formal information security management program that adheres to a globally recognized standard.

PCI Data Security Standard (DSS) - Cloudflare engages with a QSA (qualified security assessor) on an annual basis to evaluate us as a Level 1 Merchant and a Service Provider. This way, we can assure our customers that we meet the requirements to transmit their payment data securely. As a service provider, our customers can trust Cloudflare’s products to meet requirements of the DSS and transmit cardholder data securely through our services.

HIPAA/HITECH Act (Health Insurance Portability and Accountability Act/Health Information Technology for Economic and Clinical Health - Covered healthcare entities that are leveraging our enterprise version of our security products to protect their application layer can be assured that Cloudflare can sign Business Associates Agreements (BAA).

1.1.1.1 Public DNS Resolver Privacy Examination -  Cloudflare conducted a first-of-its-kind privacy examination by a leading accounting firm to determine whether the 1.1.1.1 resolver was effectively configured to meet Cloudflare’s privacy commitments. A public summary of the assessment can be found here.

We understood that having security compliance certifications and reports would provide ease of mind when using our products, but we knew it may not be enough for those who are sending their most sensitive information through our services. We decided that it was paramount to build out a Security Engagement Team within our Security Organization. Our Security Engagement Team can work with our customer’s security and compliance functions to understand their regulatory and compliance landscape. They are here to understand our customer’s use cases, address concerns, and communicate asks and requests to our Validations, Risk, and Security Engineering Teams so we know what’s top of mind from our customers.

We strive to put trust first. The certifications and reports we obtain, the security features we build, the white papers, faqs, and documents that we create — we build all of these resources based on the needs of our customers.  In the future, we will continue to listen closely to our customers, with the goal of continuously improving the security and privacy of our products and services.

For more information about our certifications and reports please visit our compliance page - cloudflare.com/compliance. You can also reach us at compliance@cloudflare.com for any questions.

This partner program tier is specifically designed for professional service firms and Managed Service Providers (MSPs and MSSPs) that want to build value-added services and support Cloudflare customers. While Cloudflare is hyper-focused on building highly scalable and easy to use products, we recognize that some customers may want to engage with a professional services firm to assist them in maximizing the value of our offerings. From building Cloudflare Workers, implementing multi-cloud load balancing, or managing WAF and DDoS events, our partner training and support enables sales and technical teams to position and support the Cloudflare platform as well as enhance their services businesses.

Our training and certification is meant to help partners through each stage of Cloudflare adoption, from discovery and sale to implementation, operation and continuous optimization. The program includes hands-on education, partner support and success resources, and access to account managers and partner enablement engineers.  

• Accredited Sales Professional - Learn about key product features and how to identify opportunities and find the best solution for customers.

• Accredited Sales Engineer - Learn about Cloudflare’s technical differentiation that drives a smarter, faster and safer Internet.

• Accredited Configuration Engineer - Learn about implementation, best practices, and supporting Cloudflare.

• Accredited Services Architect - Launching in May, our Architect accreditation dives deeper into cybersecurity management, performance optimization, and migration services for Cloudflare.

• Accredited Workers Developer (In Development) - Learn how to develop and deploy s__erverless applications with Cloudflare Workers.__

Cloudflare Partner Accreditation

Over the past year, the partners we’ve engaged with have found success throughout Cloudflare’s lifecycle by helping customers understand how to transform their network in their move to hybrid and multi-cloud solutions, develop serverless applications, or manage the Cloudflare platform.

“Cloudflare is streamlining our migration from on-prem to the cloud. As we tap into various public cloud services, Cloudflare serves as our independent, unified point of control — giving us the strategic flexibility to choose the right cloud solution for the job, and the ability to easily make changes down the line.” — Dr. Isabel Wolters, Chief Technology Officer, Handelsblatt Media Group

"At Queue-it we pride ourselves on being the leading developer of virtual waiting room technology, providing a first-in, first-out online waiting system. By partnering with Cloudflare, we've made it easier for our joint customers to bring our solution to their applications through Cloudflare Apps and our Cloudflare Workers Connector that leverages the power of edge computing."  - Henrik Bjergegaard, VP Sales, Queue-It

“Opticca Security supports our clients with proven and reliable solutions to ensure business continuity and protection of your online assets. Opticca Security has grown our partnership with Cloudflare over the years to support the quick deployment, seamless integration, and trusted expertise of Cloudflare Security solutions, Cloudflare Workers, and more." -- Joey Campione, President, Opticca Security

We wanted to highlight the success of one of our managed service partners who, together with Cloudflare, is delivering a more secure, more high performing and more reliable Internet experience for customers.

Zilker Technology engaged Cloudflare when one of their eCommerce clients, the retail store of a major NFL team, was facing carding attacks and other malicious activity on their sites. "Our client activated their Cloudflare subscription on a Thursday, and we were live with Cloudflare in production the following Tuesday, ahead of Black Friday later that same week," says Drew Harris, Director of Managed Services for Zilker. "It was crazy fast and easy!"

Carding - also known as credit card stuffing, fraud or verification, happens when cyber criminals attempt to make small purchases with large volumes of stolen credit card numbers on one eCommerce platform.

In addition to gaining the enhanced security and protection from Cloudflare WAF, advanced DDOS protection, and rate-limiting, Zilker replaced the client's legacy CDN with Cloudflare CDN, improving site performance and user experience. Zilker provides full-stack managed services and 24/7 support for the client, including Cloudflare monitoring and management.  

“Partnering with Cloudflare gives us peace of mind that we can deliver on customer expectations of security and performance all the time, every day. Even as new threats emerge, Cloudflare is one step ahead of the game,” says Matthew Fox, VP of Business Development.

Cloudflare is committed to making our service partners successful to ensure our customers have the best technology and expertise available to them as they accelerate and protect their critical applications, infrastructure, and teams. As Cloudflare grows our product set, we’ve seen increased demand for the services provided by our partners. Cloudflare is excited and grateful to work with amazing agencies, professional services firms and managed security providers across the globe. The diverse Cloudflare Partner Network is essential to our mission of helping to build a better Internet, and we are dedicated to the success of our partners. We’ll continue our commitment to our customers and partners that Cloudflare will be the easiest and most rewarding solution to implement with partners.

More Information:

• Become a Partner: Partner Program Website

• Reach out to partners@cloudflare.com