Today, Cloudflare is launching early access to the Deskope Program, a new set of tooling to help migrate existing Netskope customers to Cloudflare One for a faster and easier security experience. In addition, we’re also thrilled to announce the expansion of the Descaler Program to Authorized Service Delivery Partners, who will now have exclusive access to the Descaler toolkit to help customers move safely and quickly to Cloudflare.

To set the stage, Cloudflare One is our Secure Access Service Edge (SASE) platform that combines network connectivity services with Zero Trust security on one of the fastest, most resilient, and most composable global networks. The Descaler Program was announced in early 2023 as a frictionless path to migrate existing Zscaler customers to Cloudflare One. Today, we are announcing the Deskope Program as a new and equally effortless path to migrate existing Netskope customers to Cloudflare One.

The Deskope Program follows the same approach as the Descaler process, including the tools, process, and partners you need for a frictionless technical migration. This program is completed through architecture workshops, technical migration tooling, and when requested, trusted partner engagements.

Deskope's approach is based on minimizing manual effort and reducing the potential for error, allowing for a migration experience that is both fast and reliable. Combining automated tools and expert support, we ensure that your Netskope configurations are accurately translated and optimized for Cloudflare's environment. Following an extract, transform, and load sequence using API calls to your current Netskope account, the Deskope toolkit will export your current Netskope Next Gen Secure Web Gateway (SWG) configuration and transform it to be Cloudflare One-compatible before migrating it into a new Cloudflare One account (or an existing one, if you’d prefer).

Drawing from the success of the Descaler process and migrating customers in just a few hours, Cloudflare is now expanding the offering to customers who wish to migrate from Netskope to Cloudflare One.

When it comes to speed, Cloudflare Gateway, our secure web gateway, is simply faster.

During 2023’s Speed Week, we published a blog called Spotlight on Zero Trust: we're fastest and here's the proof comparing secure web gateway products. This data shows that Cloudflare’s Gateway is faster to more websites from more places than any of our competitors. To quote from the blog:

“In one exercise we pitted the Cloudflare Gateway and WARP client against Zscaler, Netskope, and Palo Alto which all have products that perform the same functions. Cloudflare users benefit from Gateway and Cloudflare’s network being embedded deep into last mile networks close to users, being peered with over 12,000 networks. That heightened connectivity shows because Cloudflare Gateway is the fastest network in 42% of tested scenarios:”

But speed without control can be dangerous. The good news is that all the speed is easy to manage and deploy.

When it comes to simplicity, Cloudflare One is a unified, cloud-native platform that is easy to set up and manage, with a single onboarding wizard that further streamlines setup for both policy and the single-agent deployment to endpoints. This is in contrast to Netskope, where the policy creation process can slow administrators down as they have to first build reusable objects from scratch, so even a basic Secure Web Gateway policy requires many different elements to get started. Cloudflare’s Gateway policy builder is streamlined to allow administrators to quickly set a policy’s scope by defining conditions for Gateway to match traffic against. Traffic, identity, and even device posture conditions can be joined with logical operators 'AND' or 'OR' to easily manage what would otherwise be complex filtering controls.

Cloudflare is equally committed to making the migration process as cost-effective as possible using flexible financial options for customers wanting to migrate over.

As we introduce the Deskope Program, we are equally excited to accelerate Descaler even further by inviting Authorized Service Delivery Partners to leverage the Descaler toolkit to help more customers move to Cloudflare One.

In a May 2023 blog post detailing our global services partner strategy and the momentum of our Authorized Service Delivery Partner program, we showcased our partnership with service providers all around the world, highlighting the strategic importance of the program in delivering unparalleled Cloudflare solutions through our trusted network of service providers.

We are thrilled to announce that our Authorized Service Delivery Partners now have the option to access the Descaler toolkit, along with training and support materials we have developed from our global experience with key customers. This initiative is designed to empower our authorized partners, complementing their existing skills and unique service offerings.

With access to the Descaler tool, our partners will be even better equipped to assist with your critical migration requirements to Cloudflare. Plans are underway to launch exclusive Descaler training for our partners in March 2024. Access to this training, as well as the Descaler tool itself, will be by invitation only, extended to our authorized partners.

For customers and prospects, joining the Descaler or early access Deskope Programs are as easy as signing up using the link below. From there, the Cloudflare team will reach out to you for further enrollment details. By providing details about your current SSE deployment, ongoing challenges, and future Zero Trust or SASE goals, we’ll be able to hit the ground running. To get started, sign up here.

For partners, to get detailed information and to express interest in participating, connect with your assigned Channel Account Manager or Partner Service Delivery Manager. We look forward to supporting our partners in delivering high-quality services and enhancing their capability to meet the evolving needs of the market. If you are a partner with experience in delivering Cloudflare services and would like to become an Authorized Service Delivery Partner, please use this checklist to get started.

Cloudflare’s global network spans over 310 cities in more than 120 countries, and interconnects with 13,000 networks globally, including major ISPs, cloud services, and enterprises. This network serves as a globally distributed foundation from which Cloudflare offers a broad product portfolio spanning everything from core Internet services like security, performance, and reliability — to web development, AI, corporate access management, creative products, and more.

The diversity of our products is reflected in our millions of customers, who span a dizzying array of industries and institutions in nearly every country around the world. This incredible diversity has meant a lot of specialisation, as Cloudflare’s adaptable product suite is fitted for each use case. Many customers are keen to have a partner to help them ensure they are getting everything they can out of Cloudflare. And they’d like to do it in the language of their choice, with partners who are familiar with the industries and regions they operate in.

This is why Cloudflare has for many years invested in our Partner Services programs, and has made a concerted effort to scout and partner with the world’s leading service providers who can deliver Cloudflare solutions to the highest standard. These firms and consultancies combine technical expertise using Cloudflare’s platform with fluency in an array of different specialities.

The launch of the Authorized Service Delivery Partner (ASDP) program stands as a testament to this initiative. Through this program, we have successfully onboarded a select number of partners, each an expert in their respective fields, ensuring a diverse and robust service delivery landscape. As a result of these efforts, we are proud to showcase our current roster of ASDP partners. These organizations have been specifically authorized by Cloudflare to operate in distinct domains, reflecting our commitment to diversity and excellence in service delivery:

We also place significant emphasis on our strategic alliances with Global System Integrators (GSIs) like NTT, and Kyndryl. GSIs are key players in the tech industry, offering extensive technology and business solutions across various sectors worldwide. The value of these partnerships have not only broadened our reach but have also enriched our ecosystem with a range of bespoke service offerings tailored to the nuanced needs of our clients. You can read in this press release how Kydnryl partnered with Cloudflare to deliver managed network transformation services.

Alongside our collaborations with Global System Integrators, we place equal importance on the role of Managed Service Providers (MSPs). Managed Service Providers (MSPs) are vital in guiding customers through every step of their digital journey, working hand-in-hand with them from initial onboarding and integration to managing day-to-day operations and optimizing performance. Recognizing this critical role that Managed Service Providers (MSPs) play in the customer lifecycle, we have streamlined our MSP specialization under the partner program. This refinement was carried out with the clear objective of making it more straightforward for MSPs to integrate and innovate within the Cloudflare ecosystem. By doing so, we have empowered them to deliver comprehensive, end-to-end solutions that drive customer success and operational excellence.

The Cloudflare Global Partner Services Team is dedicated to supporting a diverse set of service partners, including Value Added Resellers (VARs), boutique consultancies, regional Systems Integrators (SIs), Global Systems Integrators (GSIs), and Managed Service Providers (MSPs), each playing a unique role in our collective success.

We envision a future where our partners go beyond traditional roles to become pivotal in shaping the digital ecosystem. Our strategic intent is to empower these partners to be at the heart of innovation and digital transformation, ensuring they are equipped to meet the challenges and opportunities of tomorrow.

In alignment with this vision, our ongoing strategy includes a continuous evolution of our services partner programs. We are committed to expanding our portfolio of partners, carefully curating a network that not only grows in number but also in the diversity of expertise and services offered. This expansion is coupled with a focus on service delivery quality. To provide a clearer insight, here's a comprehensive overview of the key services offered by our authorized partners globally:

In Cloudflare's partner ecosystem, our internal teams of Partner Service Delivery Managers (SDMs) and Partner Technical Services Managers (TSMs) play crucial roles in supporting our partners. SDMs concentrate on growing our services partner network through active engagement and onboarding processes. They ensure that each partner is in alignment with Cloudflare’s strategic direction and maintains our high standards. Meanwhile, TSMs are pivotal in securing the technical success of these partnerships, offering specialized technical guidance and support.

Cloudflare Partner SDMs are the architects behind the expansion of our services partner network, working tirelessly to identify, engage, and onboard potential partners. They collaborate to ensure that each partnership meets Cloudflare's high standards and strategic direction, aiming for mutual success. Post onboarding, the SDM becomes a partner’s compass, guiding them through the different stages of their journey. They are committed to improving these relationships by providing continuous support and access to growth opportunities, they play a crucial role in offering development, aiding partners in refining and enhancing their service offerings to stay in lockstep with Cloudflare’s solutions and evolving market demands.

To illustrate the impact of a Partner Service Delivery Manager (SDM), consider a prospective partner with ambition to establish a network transformation practice, with managed service offerings built upon Cloudflare technology. The Partner SDM would embark with them on this journey with a systematic and strategic approach. Initially, they would work closely with the new partner to grasp the market needs, identifying areas where Cloudflare’s technology can fill gaps and create value. They would then assist in pinpointing the necessary skills and expertise needed to deliver these services effectively. Following this, the SDM would guide the packaging and bundling of these offerings, ensuring they not only align with Cloudflare’s suite of solutions but also resonate with customer demands and market trends.

Partner Technical Services Managers (TSM) are critical to ensure a partner's technical service delivery success, by ensuring they have the in-depth technical support they need. They provide insights into the best practices for service delivery, from initial deployment to ongoing management. This end-to-end guidance ensures that the journey from concept to successful service delivery is coherent, strategic, and aligned with both your and Cloudflare’s business objectives.

At Cloudflare, we understand that nothing is more important than the success of our customers. We pride ourselves in being flexible and engaging customers in the manner they prefer. While we have cultivated a robust internal Professional Services (PS) organization, we recognize the invaluable role our partners play in multiplying our reach and capabilities.

Cloudflare Service Partners, with their deep customer relationships, local presence and regional expertise, are instrumental in tailoring our offerings to the nuanced needs of customers worldwide. These external partners supplement our internal PS team with a large pool of experts who combine a deep technical understanding of Cloudflare’s solutions with direct experience spanning a multitude of customers and industries. Their integration expertise is particularly crucial when it comes to blending Cloudflare solutions with an array of third-party tools such as Okta, Crowdstrike, Intune, and Microsoft Active directory, ensuring a seamless technological symphony.

Our partners are also adept at providing Managed Services and Strategic Transformation Experience, which extends beyond the technical deployment. We realize that change management, ongoing support and proactive services are critical to our customers' success. This is where Global System Integrators (GSIs) become a cornerstone of our strategy, complementing Cloudflare's offerings with their specialized, transformative expertise.

In addition to our established engagement models, Cloudflare embraces a Hybrid Model approach, catering to customers who prefer a blend of Cloudflare’s expertise and the specialized skills of our authorized service partners. This model ensures seamless integration of expertise, providing tailored solutions that leverage the best of both Cloudflare’s  and our partners' capabilities.

In a recent market survey, McKinsey and company survey reveals a $2 trillion market opportunity for cybersecurity technology and service providers which is mainly driven by these factors:

• A proliferation of cyber attacks targeting SMBs and midmarket companies, who must adopt a strong security posture

• Regulatory requirements

• More visibility into security logs, detection, and analysis

• Shortage of talent and service offerings

• Demand for higher level of customer engagements

According to Forbes.com, MSPs’ proactive managed service model allows Service Providers to provide relevant services on a subscription basis. With the global cybersecurity market set to rise 13% annually up to 2025, driven by regulatory frameworks such as GDPR and increasing privacy concerns, there is currently an even more lucrative opportunity for MSPs to enter the cybersecurity space. Some key areas where MSPs can contribute include:

• Security Assessments and overall cyber security Strategy

• Managed Security Services

• Incident response and remediation

• Compliance and regulatory support

With a $2 trillion market opportunity in cybersecurity, it presents a significant growth potential for services partners to grow and expand their business to include Cloudflare portfolio of technology. We are looking for partners to expand our Services Partner Network globally. If you are keen to join, please use the ASDP form, Partner Portal or reach out to your Cloudflare Channel Account Manager.

As we move into 2024, we'll ensure the enhancement of our service partner program with several key expansions:

• Expanding our ASDP Partner Portfolio: Initially launched with a focus on application services and Zero Trust (ZT) categories, in 2024, we're excited to expand into networking and edge service categories. We're actively seeking partners with deep expertise in network transformation and serverless edge development.

• New Specialization for MSPs: In 2024, Cloudflare is launching a new specialization for Managed Service Providers (MSPs) as part of our enhanced partner program. This initiative, aligning with industry standards, is designed to integrate Cloudflare seamlessly into MSPs' managed security services.

• Solution Factory featuring Service Blueprints: To develop innovation among our partners, we're establishing a solution factory. This initiative aims to share Cloudflare’s best practices, offering specific service offering blueprints to aid partners in launching new services built on top of the Cloudflare portfolio.

• Partner SkillBoost Program: Enhancing our hybrid model, the SkillBoost program aims to create more opportunities for partners to learn directly from Cloudflare's service delivery experts, promoting on-the-job learning and expertise development.

• Elevating Service Quality: We'll continue to develop new training modules for our services partners. These modules are aimed at enhancing their capabilities and ensuring they are well-equipped to deliver top-tier service quality in a rapidly evolving digital landscape.

As Cloudflare's physical network of data centers grows, our strategic network of channel partners mirrors this expansion, whom we trust to deliver critical services that customers may require as part of their Cloudflare deployments. We are committed to providing required support and ensuring our partners are equipped with all necessary resources to deliver exceptional customer experiences.

Cloudflare's commitment to building the most compelling and easy-to-use SASE platform on the market has led to significant growth over the past year. Cloudflare One services have seen the fastest adoption among our customers, with a 3x increase in partner bookings and a 70% YoY increase in transacting partners. Partners consistently cite the simplicity of our platform, our innovation, and our global network as key differentiators that are driving strong customer demand.

To continue building on this momentum and deliver required services that our customers may require, we previously announced the creation of our new specialization track for Authorized Services Delivery Partners (ASDP) as part of our efforts to continue growing our partnership program.

Cloudflare's Authorized Services Delivery Partner track is designed to authorize partners that meet our high standards for professional services delivery around Cloudflare One. Partners who undergo the rigorous technical validation process and meet the criteria for security, performance, and reliability of their services delivery capabilities are designated as Cloudflare Authorized Service Delivery Partners. This designation provides a variety of benefits, including access to Cloudflare One sourced opportunities requiring services, access to named Cloudflare One Service Delivery Managers, and access to special partner incentive funds designed to ensure that authorized partner services are actively used in Cloudflare One customer engagements.

In addition, we're pleased to announce that our authorized partners, with their deep skills and capabilities, will play a critical role in the Descaler Program. Authorized partners will work closely with customers to understand their unique needs and goals, and provide strategic consultation and technical expertise throughout the migration journey. Authorized partners will also have the opportunity to leverage the Descaler toolkit to automatically export settings and configurations of deployed Zscaler products to be migrated into Cloudflare, enabling a frictionless transition to Cloudflare One.

Since launch, Cloudflare One's Authorized Services Delivery Partner track is having a notable impact on our partner ecosystem, providing a framework for partners to showcase their expertise in Cloudflare One services and delivering high-quality professional and managed services to customers. The program has attracted a diverse range of partners who bring different skillsets and expertise to the table, including Zero Trust security assessments, network transformation, and advisory and migration services, among others. By authorizing partners who meet our high standards for services delivery, we are providing customers with a clear path to trusted advisors who can help them navigate their journey to a cloud-delivered SASE architecture.

We are thrilled to now announce the first partners who have achieved the ASDP designation.

CDS (EMEA)

CDS enables strategic change by partnering with best-in-class technology providers like Cloudflare, delivering the professional services wrap that ensures that organisations get the best value from their chosen technology including strategic guidance, implementation, architectural governance and for clients with complex needs, a managed service. CDS’ approach ensures Cloudflare services are continuously optimised to the highest standards and that clients achieve the fullest value from their licence. CDS offers a Cloudflare certified team of experts with genuine market experience, who can solve significant security challenges while allowing clients to see their projects from multiple angles, encouraging more secure, creative and innovative solutions

Miguel Ferreira, Head of Cloud Services for CDS says:

"We are thrilled to be one of the first partners in EMEA to achieve Cloudflare’s ‘Authorized Service Delivery Partner’ status. Being a part of this program is critical for us because it validates our commitment to excellence and provides us with the tools and support we need to deliver successful engagements. At CDS, we consider ourselves to be the champions of our clients, helping them to navigate and enable change. Part of this is giving our clients confidence to make significant technology decisions that could make or break their aspirations for digital transformation. Being able to rely on a professional services partner with, in this case, Cloudflare Authorized Services Delivery Partner status, significantly reduces the risk associated with these types of decisions. We look forward to working closely with the Cloudflare team to deliver innovative solutions and exceptional customer experiences.”

Primary Guard (APJC)

Primary Guard provides a leading-edge cybersecurity solution that specializes in IT & network security services in Southeast Asia, delivering fast and secured websites through tailor-made solutions that comply with cybersecurity best practices and performance requirements such as DDoS protection and DDoS mitigation, business endpoint protection, and access control management. They are the award winner for 2020 Cloudflare APJC Partner Champions under Partner System Engineer of the Year category. Being a leader in cybersecurity service provider in ASEAN region, their Lead Security Consultant is also awarded as Cloudflare Community MVP for 2021-2023.

Commenting on their designation as an Authorized Service Partner, Johary Mustapha, CEO of Primary Guard says:

“We are thrilled to be a part of the Authorized Service Delivery Partners program which recognizes Primary Guard's expertise in zero-trust solutions and adherence to industry best practices. Being a part of this program truly validates our commitment to excellence and provides us with the tools and support we need to deliver successful client engagements across industries and of all sizes. We look forward to working closely with the Cloudflare team to deliver more innovative cybersecurity solutions and exceptional customer experiences.”

AZ-AP (APJC)

AZ Asia-Pacific is a full-fledged Cyber Security Distribution Services Hub headquartered in Singapore with offices and operations in Malaysia, Thailand, Philippines, Indonesia, China and Hong Kong that works with the best of breed System Integrators and Service Providers across the Asia-Pacific Region. AZ AP focus is on delivering quality Solutions and Services in Cyber Security Technology, which includes Zero Trust Network Architecture, Application Security, Cloud and Network Security.

According to Jeremy Woo - Founder & CEO of AZ-AP:

"We are honored to be included in the prestigious Authorized Service Delivery Partners program. This recognition reflects our proficiency in zero trust solutions and our dedication to upholding industry standards, while also providing us with invaluable access to exclusive benefits and resources that will enable us to better support our partners. Joining this program is essential for us because it validates our unwavering commitment to providing outstanding service and equips us with the necessary tools and support to deliver successful engagements. We eagerly anticipate collaborating with the Cloudflare team to deliver ground breaking solutions and unparalleled customer experiences.”

Layer8 (EMEA)

LAYER8 is a company fully focused on the business of information security and compliance management. With more than 80 highly specialized professionals, they deliver solutions that add value to the business and simplify the adoption of information security in organizations around the world. Cloudflare Zero Trust Platform embodies these qualities with its simple and flexible yet highly secure architecture.

Fernando Cardoso, COO at Layer8 says:

“Being part of the Authorized Service Delivery Partners program not only acknowledges our proficiency in zero trust solutions but also equips us with the necessary resources and support to carry out successful projects, enabling us to serve our clients more effectively. This partnership with Cloudflare will certainly strengthen our focus on innovation and business value creation activities.”

Opticca Security (AMER)

Opticca Security is a boutique consulting firm specialized in Edge, Cloud, DevOps and Application Security. Supporting Mid, Large and Enterprise organizations across North America integrate & automate security controls across multiple facets of their IT architecture and software development pipelines. Opticca Security has been a certified Cloudflare Solution reseller and Services partner since 2019 and continues to benefit from Cloudflare’s innovative technology stack, coupled with Opticca Security’s expertise regarding Application Modernization and DevSecOps enablement**.**

Managing Director Joey Campione from Opticca Security offers their perspective on their achievement, stating that:

“We are very excited to be involved with Cloudflare’s Authorized Services Delivery Partner program, as it will permit us to continue to drive superior security and performance to our existing and future clients. Cloudflare’s continuous investments in platform innovation and the partner ecosystems is allowing us to help our customers be more efficient and competitive by modern standards”.

These partners have demonstrated their expertise in Cloudflare One services and their commitment to delivering high-quality services to customers. We congratulate them on this achievement and look forward to continuing to work with them to deliver exceptional value to our mutual customers.

As of today, Authorized Service Delivery Partner Program has two specializations: ASDP Zero Trust Services and ASDP Application Services. We are also planning to launch two additional specializations in the near future: ASDP Network Services and ASDP Edge Developer Services. Our goal is to work closely with our partners to develop comprehensive solutions that deliver real value to our customers. The launch of additional specializations will provide even more opportunities for our partners to differentiate themselves in the market.

At Cloudflare, we remain committed to building a strong and strategic network of channel partners who can help us deliver the best possible services and solutions to our customers. We are excited to continue growing our partnership program and to work with our ASDP partners to deliver exceptional value and results. If you are a prospective partner interested in the ASDP track, please see our Cloudflare Authorized Service Delivery Partner validation checklist for details on the application process. If you are an existing Cloudflare partner, please reach out to your named Channel Account Manager for additional information.